The Alliance of Automotive Service Providers of Minnesota (AASP-MN) has two peer-to-peer learning and networking events scheduled this fall for mechanical and collision repair facility operators.
The first, a Mech XChange targeted for mechanical-division members, will take place on September 27, from 4 – 6 p.m., at IDENTIFIX in Roseville, Minn. In this session, attendees will have the opportunity to take part in two roundtable discussions:
- Managing the Customer Experience: Every interaction a customer has during the course of doing business with a shop – from scheduling the initial appointment to delivery of the repaired vehicle and everything in between
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