Farmers Insurance announced that Caliber Collision Centers has been awarded the 2015 National MSO of the Year Award for outstanding operational and customer satisfaction management.
Under the leadership of Caliber’s 9,000 teammates across 16 states, Caliber Collision delivered the proactive management and self-discipline required by Farmers to further improve Farmers policy retention and customer value over 2015.
“We wish to congratulate Caliber Collision on being named Multiple Shop Organization Group of the Year,” said Clay Trotter, National MSO Manager for Farmers Insurance. “Caliber Collision has consistently provided Farmers Insurance’s customers with excellent customer service, and a strong commitment to quality
Subscribers need to be logged in to see rest of this article. Please Login to access. If you're not a subscriber, click here for information on our satisfaction guaranteed subscription options.