CCC Information Services Inc. announced the availability of the new version of CCC ONE UpdatePlus that includes the ability for collision repair facilities to schedule customer appointments within the software platform, send automated email or text appointment confirmations to customers, and send automatic reminders on the day of the appointment. With integrated appointment setting and auto-reminders, repairers can present a modern, efficient scheduling process to customers, while helping drive estimator efficiency.
“CCC ONE UpdatePlus will help repairers manage their schedules more effectively, but as important, it will help repairers deliver a high quality, modern customer experience from the outset, helping
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