The next Guild 21 conference call takes place today at 2 p.m. EST (11:00 a.m. PST) and will feature John Eck, Manager, Wholesale Dealer Channel, General Motors Customer Care & Aftersales, who will present on the topic of quality repairs and OEM certification for repair facilities.

John Eck, shown here during a CollisionWeek interview conducted last year on the Cadillac CT6 certification program, will present at today’s Guild 21 conference call.
Eck has over 25 years of automotive aftermarket experience with General Motors. John has held numerous field, marketing and management positions in several business segments in the USA, Canada