On March 11-12, the Refinish Distributors Alliance (RDA) held its fifth Collision Solutions Seminar in Dallas Texas. RDA members, their key people and supporting manufacturers attended a day and a half of excellent presentations.
Kevin Wolfe, Industry Consultant with Leaders Way, presented talent assessment, understanding why smart people underperform, and creating profitable and happy work environments. Steven Trapp, North American Strategic Accounts Manager for Axalta, presented on enhancing your role as a distributor in delivering value-added services. The event closed with Body Language and Unconscious Persuasion Expert Traci Brow. Traci assists groups to learn tools to “read” others, and hear
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