Throughout 2015, the Canadian Collision Industry Forum (CCIF) has led the first ever collaborative project of auto insurers and collision repairers focused on advances for the industry and consumers.
The initiative has focused on the First Notice of Loss Assignment, bringing together leading repairers and insurers with the goal to drive substantial improvement in customer satisfaction, number of rental days and total days from accident to return to the customer.
Five of Canada’s leading automobile insurers have agreed to 18 items that will form the basis of a common FNOL assignment to repairers. Building on multiple industry meetings and individual
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