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You are here: Home / Feature / Ameriprise Launches Online Claims Handling for Non-DRP Shops

Ameriprise Launches Online Claims Handling for Non-DRP Shops

September 2, 2011 By CollisionWeek Editor

New ‘Shop of Choice’ program designed to ease repair process through out of network shops.

Ameriprise Auto & Home Insurance launched a new program last week that it hopes will improve its collision repair claims service through non-direct repair facilities.

The company, which primarily writes auto insurance on a direct to consumer model in 44 states, launched the program it calls “Shop of Choice,” to eliminate many of the barriers to customer satisfaction that exist in the non-DRP repair environment, particularly delays relating to repair approvals and supplements. “The supplement process is the most broken and we feel this [new

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Filed Under: Feature Tagged With: Ameriprise, DRP, Shop of Choice

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