Mitchell International recently received the prestigious Software Support Professional’s Association’s (SSPA) 1999 STAR Award for Most Improved technical support organization. The Software Technical Assistance Recognition (STAR) award was presented to Bob Alexander, senior vice president of Mitchell’s customer service organization, at SSPA’s Horizons 2000 Conference held in Monterey, California.
“This award is a testament to Mitchell’s commitment to providing outstanding customer service and ensuring ‘total customer satisfaction,'” said Alexander. “Considering Lucent Technologies, Microsoft Corporation and Decision One were among the winners, I’d say Mitchell is in some pretty elite company.”
Since 1990, SSPA has recognized companies for outstanding achievement in