Quarterly collision claim counts were down for the fifth quarter in a row compared to the previous … [Read More...]
Research
Collision Repair Industry Production Up in August Compared to 2023
Production in August remains up year-over-year but was down compared to the previous month for the … [Read More...]
Features
Interview: Maryling Yu, CCC Intelligent Solutions
Yu provides an in-depth look into the CCC Moments of Truth study on the key drivers of customer satisfaction. In October, CCC Intelligent Solutions (NASDAQ:CCCS) released findings from its Moments of Truth study identifying the key drivers of customer … [Read More...]
European Council Gives Final Approval for Repair Clause Addition to Design Protection Legislation
Legislation provides an exemption from design protection regulations for some car parts used for repair in the 27 countries in the European Union. The European Council adopted the two legislative acts on October 10 that revised its directive on the legal … [Read More...]
U.S. East and Gulf Coast Dockworkers Strike, Halting Half the Nation’s Ocean Shipping
Strike impacts ports from Maine to Texas. Dockworkers on the U.S. East Coast and Gulf Coast began a strike today, marking their first large-scale stoppage in nearly 50 years. This strike has halted the flow of about half the nation's ocean shipping after … [Read More...]
Potential October U.S. Port Strike Could Impact Automotive Parts Supplies
Over 170 trade groups, including Alliance for Automotive Innovation and Auto Care Association, call for immediate resumption of negotiations between dockworkers union and port operators. The negotiations between the International Longshoremen’s Association … [Read More...]
Interview: Matt Ebert, Crash Champions and Mary Mahoney, Enterprise Mobility
Ebert and Mahoney detail how Crash Champions is supporting the Collision Engineering Program as it seeks to solve the technician shortage facing the collision repair industry. In August, Crash Champions announced that the Collision Engineering Program will be … [Read More...]