Training organization demonstrates impact of training on collision repair facility key performance Indicators.
The Inter-Industry Conference on Auto Collision Repair (I-CAR) unveiled a new way to project the value of training through its Value of Training calculator. Shop owners and managers can now calculate their own training return on investment based on industry KPI standards, number of technicians and the facility’s total revenue.
The tool was developed based on several years’ worth of research findings. According to training organization, its Gold Class shops outperform non-Gold Class shops in major key performance Indicator (KPI) category, which leads to improved network